Customer Testimonials
Thank you Bayne for making the process seamless and easy also thank you to BJ for presenting different options.
Second time purchasing/trading vehicles with this dealership and would not hesitate to return in the future. We worked with Jake Sutherland and the entire process was low pressure, highly informative and overall stress free. Went to test drive a Grand Wagoneer, with the intention of buying in the future, but with fair pricing both the purchase and trade we could not say no. Entire process was quick and easy with vehicle delivered exactly how you'd expect. Not much else to say, zero complaints.
No auto sales rep, in my 50 years of buying cars, have been as complete as Bilal. Knowledgeable, follow through and follow up is impeccable. Personable and actually cares about his clients. He is now, a main reason, we plan on continuing the buy from this dealership. He and Mgr, Haidar Alshboot, made our last purchase a pleasure.
They made the experience very enjoyable and easy. The process was quick and they were able to accomodate everything we needed.
Mark Ray is a true professional and an excellent service adviser. I have been a customer of Mark for over a decade and have always been happy with the car he has given my vehicles.
Dealership was nice inside and out with easy access. My sales rep Ethan Zimmerman took great care of me and got me in and out in record time. 100 percent recommend Earnhardt and Ethan.
Sean is straight up no xx will get what you want and need all with a smile! Didn’t have to go back-and-forth because he gave me the best deal right away and was way lower than I expected so he did go back talk to his boss about adding some accessories to my brand new truck, which they also gave me great deal on. All my friends and family will be coming to see Sean.
We bought our 2nd vehicle through Tim and he again proved to be knowledgeable and focused on the main things that were important to us . He pushed to go the extra mile which is rare these days and we truly appreciate his demeanor and work ethic. Great job Tim keep it up
Excellent customer service. No hassle financing and minimal time at signing. I bought remotely, and the salesman picked us up at the airport, had the vehicle and docs ready to go.
I have a 2018 grand cherokee jeep. All my service needs have been at Earnhardt. I want to thank my Service Advisor Josh Stricklin for all his expertise, kindness and help over the years. He is incredible! I totally trust him with the jeep and making any advice he feels is needed. Josh is very patient with me and helps anyway he can. Your 'service department is extremely fortunate to have Josh in your department. Thank-you, Melodee
Huge shoutout to James Urey for going to extra mile for me. Great guy, helped me through the entire process from start to finish. 100% would go back in the future because of him.
On our 1st service and tire rotation on our company’s new 26 Dodge ProMaster van after we left the dealership the check tire light came on the technician that rotated the tires had put 80 psi in the front and 65 psi in the rear we called the service dept and notified them of the mistake but because we were ten miles away we took the van home and fixed it ourselves.
On the 2nd service and tire rotation when we pulled in we was greeted by Chynna Kohler she asked us what she could do for us today we explained to ... Read More DealerRater - Mar 13, 2026
The sales representative, Britney, was wonderful - patient and friendly! The financial/contract representative was also good to work with.
Sean was absolutely wonderful. He was so patient thru the buying process, explaining every step of the way. And helped me again the next day with additional questions. I will absolutely refer friends / family to him. I have always been happy being in the Earnhardt family. Thank you, Sean!!!
I highly recommend Tiana for all service needs on your vehicle. Her kindness and patience is top notch! Will spend the time to explain the issue and make sure I have the best solution!!! Thank you Tiana!
Tim and team were great to work with and the experience was both easy and enjoyable. We could not find the deal we were looking for and Tim came through for us in a big way.
Great service, in and out as expected!! Provided a loaner car during over night appointment, and all was ready following day..
The Express Lane oil change process on my 2012 Chrysler 200 early Saturday morning went flawless. Easy check in and was done within an hour. Great customer service with status of the vehicle provided by Chynna when waiting in the lounge. Easy check out too.
They very friendly, professional and prompt. Daryl was very thorough in explaining what happened to my vehicle
Got everything done that they said they would and did clean professional work .My service advisor,Mark, provided great communication.
This was hands down the best vehicle purchase myself and my husband have ever experienced. We had the pleasure to work with Ethan as our sales rep, the manager Jesse, and bilal our finance rep. From the moment Ethan called us we knew we weee in good hands. Ethan was attentive, transparent, knowledgeable, and worked to give us everything we needed. Ethan was more than professional. Ethan took his time to understand our needs, our situation was not an easy one… but he did everything he could to get us into the Jeep Gladiator that we truly wanted! When we ... Read More DealerRater - Feb 10, 2026
Great and courteous service. The vehicle has some ongoing issues that the dealership has been unable to make perfect. It's much better than it was, but it's a brand new vehicle, with a surprisingly large number of ongoing issues
This was an excellent new car buying experience. Tim Hatem was a great sales rep and I highly recommend him. Excellent discount offered up front to prevent the need for haggling. Closing and delivery were fast and efficient.
Thank you Earnhardt service center and technician for your honest service . I'm very satisfied with Earnhardt dodge.
We brought our rubicon in for service and warranty work . Everything was done very professionally Daryl Jones was our service advisor he was a pleasure to work with
Great customer service. Every time I’ve been there they make it a very easy process.
We had a great experience with Marc Ray at Earnhardt Chrysler Dodge Jeep Ram in Gilbert. He was knowledgeable, personable, and very trustworthy. Marc took the time to explain everything clearly and made the entire service process smooth and stress-free. Excellent customer service — highly recommend working with him!
I have been going to Earnhardt for over 20 years for service of my modified vans. Everyone is great. Tiana Dela Cruz, my service adviser is the best!
Took the Jeep in for service and the team there was great to work with. The communication was great, and the vehicle was serviced in a timely manner.
Thank you so much for the awesome job that was done to my vehicle. Michaela explained the whole process so I know what is going to be done. She also gave me a report of my vehicle as well. I would recommend Michaela to get your service done. Thank you again.
Randy Ferguson handles all my car needs. One of the primary reasons I purchased my Chrysler 300 was dealing with Randy and the service dept.
First time user Of the service department, Excellent experience Communication was great and the repair was timely
Excellent service from our service rep, Doug & diesel mechanic, Donnie! From the moment we made our appointment - to the final pick up, the quality of service, attentive communication and extra support with a rental vehicle was everything we expected from this Earnhardt team. We simply could not be happier. Thank you Doug and Donnie!
DEC. 3, 2025 I have a 2014 Grand Cherokee with 203,000 miles. It is my only vehicle and keeping it running and in good condition is a priority. When I purchased the car, I purchased the "Life Time" Jeep Warranty. Predominantly because I thought of all the electronics. It turns out I have used the insurance on the "working parts" of the motor. But Earnhardt Jeep (Gilbert AZ) has been great to work with. From stopping in the more routine maintenance and getting help from Chynna and Randy. Great team great work. Thank You, Roger Nilsen (Gold Canyon< AZ)
Excellent service on short notice for my Jeep Cherokee. Worked with Rick who was outstanding to help get everything I needed to get done on the same day.
I took my vehicle in to get the oil changed. Tammy was my advisor. She was awesome. I asked her if they could check the condition of my tires. She recommended that they be replaced because of the age. She told me about a promotion that the dealership was having and gave me a quote and explained everything in detail. Very knowledgeable and a pleasure to work with. Great job Tammy Dee C
Tiana is the best. She’s friendly and knowledgeable and quick to respond! The dealership itself has a great waiting room with snacks and coffee. Highly recommend!
I called the dealer where I bought my Ram and they were taking appointments but said it would be 2 weeks after that before they could even diag my truck. I had a DEF Service Required, See Dealer message. It went away before I got there but they said come in anyway, the code would be stored. It wasn't, but they did find I had a transmission code, which wasn't throwing a check engine light. Thinking it would take a long time I asked to take the truck home and bring it back in the morning so I could ... Read More DealerRater - Nov 3, 2025
Brian is and has always been exceptional. I only use him on all my service.
First class service I trade my vehicles a couple times a year and I will definitely be returning to Michelle very professionally and does not waste your time can’t wait to work with her in the future
This was my first time with a Ram vehicle, and the experience couldn’t have been better. Earnhardt’s service department is top-notch, and Marc Ray went above and beyond to make everything smooth and stress-free. He kept me informed the whole way and truly cares about his customers. I won’t take my Ram anywhere else!
From beginning to end, our experience was great! Remi was so knowledgable about every vehicle we looked at. He was very patient, thorough and answered all our questions. We definitely benefited from his vast sales experience.
Jade in sales and the entire staff from beginning to end were amazing. Honest, concerned to get me the best deal and after the sale care. So nice to know there are still good people around . I would buy again again at Earnhardt Jeep without any hesitation. Thanks again Jade. Michael D.
Jade helped with purchase of 2025 Ram most was done over the phone. Transaction complete in couple hours the following day good job Dave D
Ethan was an amazing help to me and my mom! Gave great advice and encouragement when buying my jeep! Thank you Ethan.
We found the pickup we were interested in & called to make an appointment. Talked with Andy Garcia who was very helpful & was amazing while working with us! We were treated like part of their family & had the best buying experience we have ever had. We also appreciated all of the follow up calls from Andy & other members of the dealership.
Great costumer service. Andy in particular was very helpful with finding what I was looking for in a vehicle. The process was smooth and overly quick in consideration. Highly recommended to go to this location if you’re looking for a vehicle.
We were in and out of the dealership without any problems and very fast! Sean is very personable and patient. He answered all my questions and was helpful
Absolute great experience and pleasure working with Ethan! At no time did I ever feel pressured or rushed into any decision. He took his time to help me get exactly what I was looking for and worked with me the whole way through. He’s a down to earth good guy and I look forward to working with him again in the near future!
This was my first purchase with the Earnhardt dealership, and what an awesome experience. Jullian Fishmand was great. Transparent on everything about my purchase and costs. No hard pressure upselling. Always returned my texts. The F&I guy, Bilal Tarin was also great, and I was able to get an extended service contract for a very reasonable price. If I ever need another new vehicle, I will definitely shop with Earnhardt again.
Sean is amazing, he has gone over and above for us, with zero pressure to buy! I would recommend him or anyone at Earnhardt for your next vehicle purchase!
The sales person lied to me about ALL Jeeps having Gorilla glass. I did not find out until my windshield broke and the service person told me it was not gorilla glass. I went to complain in sales and they told me that they had fired the liar, for lying to other customers, but I am stuck with a problem caused by that representative. They fixed the problem for them, by firing the sales rep, but they have no intention of fixing the problem for me, caused by THEIR representative.
Ethan went above and beyond with his quick responses and outstanding support. He patiently answered every question we had while treating us with genuine kindness and respect. This was our first time at this dealership, and thanks to Ethan, we'll definitely be back to work with him and the team again.
I’ve been a customer of Earnhardt Dodge for over 20 years and my loyalty is still the same
I was so impressed by Ethan’s help and promptness. He was so helpful, answered all of our questions, and was so respectful and nice. We had a very good experience with this dealership and have already purchased two cars from them. We’ll definitely be back for more.
Sean is easy to work with and we enjoyed working with him for a second time!
They were very understanding and helped me through the whole process of buying my first car.
Great dealership and no pressure. CJ was easy to work with and knowledgeable about the truck
2 weeks ago I wrote a review about my experience with Earnhardt Dodge which wash just how I felt at that time bought a used Ram 3500 dually before I got home low coolant light came top off the coolant and next day check engine light is on long story short my first review was not nice but miss communication or what Bj called be the Monday after I write a really nasty review and pickup the ball and made everything right deleted with the motor issues and fixed the problem and went over and above to compensate for everything !!! Great place ... Read More DealerRater - Aug 14, 2025
Zach has brokered all 5 of my purchases. Prompt, professional, knowledgeable, and polite. Will always use him!
I arrived about 15 minutes before my appointment time and check in was a little slow. But once Doug Miller got the paperwork, we were off and running. I expected about an hour and a half service time and was pleasantly surprised to be on my way in less than an hour. Doug kept me updated and made sure all my questions were answered.
Sean was very friendly, honest and professional. It was a pleasure working with him throughout the car purchasing process.
The service rep Brianna is great to work with, friendly and shows she enjoys her job. My vehicle goes to this dealer for oil changes and routine maintenance, any warranty repairs it goes to Chapman
I purchased my vehicle from this dealership in February 2024 — a \$47K purchase. I even recommended someone who made a \$55K purchase here in May 2024. Since then, I’ve been commuting nearly an hour each way to this location for all my services, keeping everything “in-house.”
For my third service appointment (oil change, tire rotation, and new filters — totaling over \$200), I arrived at 8 AM as scheduled. I was informed their system was down due to no internet, but I was told it should be back within an hour.
**Side note:** While I waited in the lobby, I overheard an employee telling ... Read More DealerRater - Aug 7, 2025
Great time with the sales folks , went easy again , yes again , first vehicle and the second was very smooth . Thank you for everything.
I purchased very nice 2025 Willys from Mike Barnes- my sales guy. He did a great job of walking me through the process and answering all my questions. Mike often checked to see if I had any questions about my purchase and asked how else they could earn my business. He was personable, likable and I felt comfortable conducting business with Mike. My experience overall with Earnhardt was very warm. @Earnhardt! Please bring on more like Mike! Great Customer Service!
Friendly, professional dealership with excellent service, honest sales, and a genuine focus on customer satisfaction.
Sean was very easy to work with, knowledgeable on the vehicle I was looking to purchase and I never felt pressured, as with past buying experiences I have had. Earnhardt dealerships all around have been a great experience. Sean represents Earnhardt dealership in a professional manner, and they are lucky to have him on their team.
I was looking for a sedan something that I am used to , been looking for about a month. Andy who was the salesperson helped me find exactly what I was looking for , I had a Volkswagen Jetta 2010 and needed an upgrade. It was my first time buying a car from a dealership and he made the experience amazing , I felt comfortable , and great customer service. I left with a 2020 Volkswagen Passat I love it ! I couldn’t have asked for anything better , definitely recommend Andy
I had a great experience working with Sean as my car salesman! He really listened to exactly what I was looking for in a vehicle and sent me several options that fit perfectly within my price point. He made the car buying process incredibly easy and stress-free. Sean coordinated everything with finance ahead of time, so when I arrived, the keys were ready and all I had to do was sign the paperwork! He is amazing at what he does—professional, efficient, and genuinely cares about his customers. Highly recommend working with him!
I have purchased several cars from Sean and he has also helped me with making sure they are serviced correctly, whenever I need to have them maintained. If you are in the market for a new or used vehicle and are looking for someone you can trust, I would strongly recommend that you reach out to him.
Sean helped my daughter get into first new Jeep Grand Cherokee. He was very patient and worked up an amazing deal she couldn't pass up!! He's very professional and took the time to really explain the whole process.. He took very good care of her and will always be our go to guy!! Thank you for everything Sean.. We really appreciate you and all that you do..
Sean delivers customer-centric service! He is a great listener, was quick to provide options that catered to my needs. He ensured that my whole purchasing experience was smooth, easy and efficient. I recommend him to everyone I know 😀
Great salesman and great dealer. No pressure and they are a pleasure to work with. Everyone at this dealership has been extremely professional.
I have dealt with Sean and CELL. This is my granddaughter‘s first car and he is very helpful and getting me a good one for her when she saw it. It was a surprise and she really enjoyed Sean and she called him. The golf man cause he was wearing golf clothes. Sean treated his fight fairly and I said I dealt with him a few other deals and always stood behind him and took care of us. Earnhardts is the only dealership I bought cars since 95 when he was over in rural and baseline Earnhardt is a very ... Read More DealerRater - Jul 28, 2025
The sales dept is awesome. Sean has always taken care of me and feel he does his best give the best deals and service Sean is a great sales person.m!
Sean was fantastic to work with. He made it a very smooth car buying experience from start to finish. Sean is always checking in to see if he can help with anything. Will definitely buy with Sean again!
Sean has sold many of my family members vehicles including myself and he always goes above and beyond. He has been a great help with my elderly grandfather and getting him all the accessories he has needed for his new truck. He is very kind and helpful
Earnhardt’s service department is awesome - I won’t take my Jeep anyplace else. Marc Ray is my service person and he’s terrific!
We recently leased a Jeep Wagoneer from ECJDR. The initial experience was promising—our salesperson, Brandon, was courteous and low-pressure, and we felt we got a fair deal on the vehicle. Unfortunately, the positives end there.
According to Jeep’s own website, every Wagoneer is supposed to come with a 110V trickle charger. When I pointed this out to Brandon, it didn’t make a difference—we were not provided one. The dealership’s explanation was that we declined the 220V L2 charger (for free charging miles). However, declining the 220V option should not negate the inclusion of the standard 110... Read More DealerRater - Jul 24, 2025
Laura was absolutely a joy to work with, we were not right there and she was quick and knowledgeable to send us all the information we needed, when we needed. Good manners and never felt rushed, she is absolutely the best and we will highly recommend her, the only thing we wish is that she used more her Spanish. But still got 5 stars for sure!!
Sean is the absolute best. We have purchased multiple vehicles from him. Plus I send all my friends to see him. I will never buy a vehicle from another person.
Laura understood that I had a timeline and she was able to have everything ready when I arrived. It was the best experience I ever had purchasing a vehicle.
Laura was super super helpful and informative regarding my trade in value. So sweet and genuine only person I will ever have contact with for car sales!!!
Laura was quick and precise. I felt very comfortable with purchase. She knew her inventory and pointed me to the best choices. It all went very well. And she delivered it to my house.
It was a great experience. This is my second vehicle that I have bought from G Earnhardt SEAN PLUNKETT is the greatest.
I would give Sean a 100 if I could he is the best employee thee
We have multiple vehicles we elect to bring to this dealership’s service department for the excellent customer service. Thorough and accurate work completed and always with integrity and communication
Zach is a really good salesman. Not meaning that he’s good at talking you into things he’s good at listening to your needs! He got me exactly what I wanted at the exact price I wanted he listened well I’m a very particular buyer and I would say this is probably the first time I’ve had anybody just follow through completely. Excellent excellent service.
Business performed within normal operating parameters. Business was clean. Nice floors. Nice decor. Did not like sales manager Brandan Moriarty: Strong arm tactics and tag team tactics to try to get me to buy a vehicle.. Service Department personnel were very helpful, knowledgable, courteous, exceeded expectations
Earnhardt Chrysler Jeep Dodge Ram treated me very well when I purchased a new Grand Cherokee. Everyone was respectable and honest with their offerings.
I can't say enough about the service I received from Rick and crew @ Earnhardt! This review is overdue, especialIy in lieu of how they took care of me!
I purchased my 2024 Wrangler Sahara new from the dealership in May 2024 (2nd wrangler I've bought through ECJDR). Had my first oil change and they noticed a small leak from the pan; fixed it-or so they thought. Went in for the 2nd oil change and Tammy brought it to my attention that I still had a leak! Perplexing as it's still so new!! They looked deeper and turned out it ... Read More DealerRater - Jun 19, 2025
Joshua has integrity, it great to work with and genuinely cares about his customers. Of all the people I’ve worked with at Earnhardt and other dealers, I trust Josh the most to be fair and provide excellent service.
Dealership itself is ok but would never recommend buying from Brittany after the experience I had last month. Very unprofessional.
I would like to thank Ruby and Ethan Zimmerman. Bought two vehicles from this dealership. And from the get go it was a great, fast, smooth experience. Went above and beyond to give the best experience. Worked numbers for me to satisfy a customer. And I can say for many years to come from the past two experiences. Just like the slogan, it was a “No Bull” experience for sure. Out of 10 stars, it was a 100 stars.
Hassle free environment, need navigation update, not working properly, that’s why the 4 stars
Sean was extremely helpful, courteous and responsive. Any questions we had he answered with confidence and expertise. The whole experience from start to finish was flawless, fast and easy, Sean made truck buying easy and painless. We will be back to work with Sean and Earnhardts with our next vehicles.
I've purchased two Jeep Wranglers over the past few years and Brandan has been my salesman each time. I couldn't ask for a better person to work with. Courteous and knowledgeable. The service department is always non-stressful experience. Everyone so polite.
It was a good experience. We love our Jeep. Thank you Earnhardt for all your help
Over the top service, kind courteous and knowledgeable. Top notch. Would hghly recommend this dealership.